2009

"Anna has been working with the Hertfordshire Local Access Forum for ? years acting as their secretary and providing a range of support. It is not an easy role as the Forum is a statutory body and yet is made up of volunteers. Anna has to coordinate agendas, meetings, venues and papers to try and suit all people and ensure professional officers and guest speakers can also contribute and attend as necessary. However, Anna has just the skills and experience required to do this very successfully. Since Anna has worked with the Forum she has helped transform in to a well organised, well run and business like operation. Her patience, perseverance and excellent administrative and organisational skills have really helped in the development of the Forum and she continues to be a key part of the team."

Simon Aries, Head of Access, Heritage & Estates, Environmental Management Group

2004-2007

"Anna Mangini has worked on various projects for me over the last 3 years. These mostly have involved the preparation of complex presentations and training materials. She has been excellent to work with. She requires very little in the way of instruction and has lots of good ideas about how to make messages creative, memorable and easily understood. She works quickly and keeps me informed of her progress at all times. She is incredibly flexible about how and when she works, often having worked at weekends and late into the evenings to meet my impossible deadlines. Nothing seems too much bother for her and she takes feedback on board very quickly. She is completely reliable and easy to work with. If she says she can do something she delivers - always. Her no fuss approach is refreshing, even more so because she really cares about the quality of her work and to make sure I am happy with the result. Should you wish to call me for a referenceon Anna, please do" [number on request].
xxxxxxLynne Smitham, Teamwork Management Development Consultants

2007

"I have employed Anna's services in the Right of Way service for over 12 months and during this time the standard and professionalism of her work has been excellent.
Anna is quick to pick-up complex instructions and prolific in her turnover. Her methids are well organised and rigorous. She is not slow to ask questions where necessaary, to ensure accurate interpretation of instruction and hence can then be relied upon to deliver a polished final product.
Anna's work has proven to be very valuable to this Service and I continue to employ her as and when new tasks arise."
Richard Cuthbert, Head of Rights of Way, Environmental Management Group

2005-07

"Anna worked with me over the last year on the design of a training programme for EOPD. Her work was meticolous and to an excellent standard, she was able to take ideas and concepts and translate these into informative and user friendly dcouments. Anna sought clarification when required and challenged my thought process if it didn't make sense. The programme is now in its 6th month and has been well received with many clients commenting on the user friendliness of the documentation. Anna was friendly, polite and accommodating when working on the project particularly when working to a deadline or 'tweeking' final documents. I would recommend her involment in any organisation."
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxEmir Kullar, Managing Reality 

2004-05

"I have used Anna's services several times in the past years especially to help me out with projects during very busy periods. I have found Anna to be very responsive, conscientious and extremely reliable and she has always provided an efficient, prompt and very professional service to my business. Not only does she tackle ordinary support tasks easily and quickly, but she will also take care of more complicated projects from start to finish. Anna's services make it possible for me to get all my projects ready in time and thus to satisfy the requirements of my clients who are always very pleased and happy with the results.
I would recommend Anna's services to every business who needs professional and reliable administrative support and will not hesitate to use her services in the future. Once again, thank you very much for your help!"
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxOnika Staas, V-PA